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Shipping Info

Payment Method

Credit Card

Payment is secure through the Stripe platform and card information will not be accessible nor shared to JLM Wellness, nor will card information be saved at our Website.


Direct payment via PayMe. Scan the payment code below in the app. please send us an email with proof of payment.

Bank Transfer

Deposit directly to our bank account.  If you choose this method, please send us an email with proof of payment and we will arrange delivery once payment is confirmed.


Account name

JLM Wellness

Account number


Shipping Methods

  • Fast

  • Reliable

  • Traceable with track number

Service Point

EF Locker

  • Low-cost

  • Reliable

  • Preferred method for residential address

  • Less easy to track delivery status

SF Express local courier
  • We charge according to the carrier's posted rate and policy which may include fuel surcharge on certain orders. We may adjust our shipping cost accordingly without advance notice.

  • It takes about 1-2 business days for us to process your orders (provided that stocks are available) on top of delivery time by courier.

Hong Kong Post
  • We charge according to the carrier's posted rate and policy (click here) and do not have any additional charge or hidden fee.

  • It takes about 2-3 business days (provided that stocks are available) 


Net Order Total


  • We currently ship to Hong Kong SAR only.

  • International orders are not accepted.


  • Refund will not be issued.  However, you may contact us within 90 days from the date of purchase if you wish to exchange your purchase for a product of equal or lesser value. 

  • We will gladly exchange any unopened items even if they expire! We just want you to be able to benefit from the goodness of minerals. Contact us if you have any questions.

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